Wiliam Doyle
Southco
Leading the Way to B2B Commerce with Salesforce & Magento
Type: B2B | Technology: Adobe Commerce, Salesforce, and SAP
Location: USA
Type: B2B | Technology: Adobe Commerce, Salesforce, and SAP
Location: USA
REDUCTION IN THE SALES CYCLE TIME
INCREASE IN ROI
IMPROVEMENT IN LEAD CONVERSION
Founded in 1899, Southco is a leading designer and manufacturer of trusted engineered access solutions. The brand serves more than 100,000 customers in 83 countries around the globe and is well-known for the quality and performance of its solutions. This year, they planned to upgrade their store for better data collection, customization, and improved business processes to serve their wide consumer base in an improved manner.
Southco is a leading market player with several manufacturing and stocking locations in different countries. This year, they wanted to expand their business to new continents, and the alignment of processes was a problem. Using the cloud capabilities of Salesforce, our team enabled the expansion of their B2B business successfully and generated the expected outcomes.
Salesforce Commerce Cloud was implemented by team Envision eCommerce for better management of processes, data, and marketing campaigns. Our team created all the components like PDP, PLP, and custom quick checkout pages using lightning web components from scratch, resulting in improved CX and an accelerated sales process.
The team wanted an easy system to manage orders placed over their online store and track sales of different products. We helped them integrate Magento, Salesforce, and SAP for better order management. With this integration, the team was able to fetch out the inventory from the 3rd party and show that on the B2B storefront.
We were able to help the team simplify the reports creation and analysis process using Conga Composer, resulting in increased team efficiency and productivity. Earlier, they used to generate reports through Apex Scripting, which was complicated to understand.
To support the team at Southco in achieving their international expansion goal, we helped them with better management of their eCommerce processes by integrating with SAP for order fulfillment and with Magento for fetching inventory. Nothing was hardcoded in the project, and everything was dynamic for outstanding results.
The team at Envision provided outstanding support in helping us launch our store online. They've been extremely flexible in the process, and I highly recommend their expertise and services.
Southco
Unlock Your Progression with Strategic Salesforce Solutions
Head Office Address
815 Brazos St STE 500, Austin,
TX 78701, USA
